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Voice of the business (VOB) is the requirements, needs, desires and inclinations, both spoken and implicit, of those who participate in the business as shareholders, officers).
Business needs may include:
- Capacity needs like proclamations about giving certain services, conveying a suite of items
- Helping others in need
- Guaranteeing the business's viability.
- Developing needs (proposals intended to build effectiveness).
- Reduce costs and exertion.
Video Voice of business
Source of information and metrics for performance measurement
The information gained can be utilized to ensure business growth. Information for voice of the business can be extracted from:
- Monetary and market information examination.
- Competition investigation.
- Worker studies.
- Surveys
- Opinion polls
- Newspaper reviews
Metrics for the VOB include return-on-investment, income percentage from returning customers and equity of shareholder
Maps Voice of business
See also
- Voice of the customer
- Voice of process
- Six Sigma
- market research
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References
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External links
- How to Find Your Company's Voice
Source of the article : Wikipedia
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